Insults or excuses? What do you say to that struggling employee?

Tell Me Your Excuses. What’s the story you tell yourself—when you have a struggling employee on your team? You hired them. You manage them. They’re a member of your team. And they’re not performing. Not meeting expectations. Losing you customers. Alienating peers. Making costly mistakes. Maybe it’s a skills gap. Maybe it was a hiring mistake. Maybe you sold them […]